VA Transportation Benefits: What Veterans Are Already Entitled To

Many veterans applying to private vehicle-donation programs are unaware they qualify for VA-provided transportation benefits — some of which are substantially more valuable than a 12-year-old donated sedan. This guide covers the four main VA programs and how to access them.

Beneficiary Travel

If you are eligible for VA health care and need to travel for an authorized medical appointment, the VA reimburses mileage at a published rate (currently 41.5 cents per mile, last updated 2022). To qualify, you typically need a service-connected disability rating of 30% or higher, or to be receiving a VA pension. Submit claims through the BTSSS (Beneficiary Travel Self-Service System) on VA.gov within 30 days of the appointment.

Auto Allowance and Adaptive Equipment Grant

This is the big one. Veterans with a service-connected loss or loss of use of one or both hands or feet, permanent loss of vision, or severe ankylosis of one or both knees or hips qualify for a one-time payment toward the purchase of a new automobile (currently $25,162.83 as of 2024). Eligible veterans also qualify for adaptive equipment — hand controls, raised seats, custom mounts — paid in full by the VA, separately from the auto allowance and renewable as the equipment wears out.

Apply with VA Form 21-4502. Approval rates are high for veterans whose disability rating already documents the qualifying loss.

VTS — Veterans Transportation Service

VA-operated free shuttle and vans serving VA medical facilities. Available in most metro areas with VA medical centers. Schedule through the social work department at your local VA hospital or call 1-800-MyVA411.

DAV Transportation Network

Disabled American Veterans operates a volunteer driver network at most VA medical centers. Pickup at home, transport to and from VA appointments, no charge. Coordinated by the DAV Hospital Service Coordinator at each VA medical center.

How to layer benefits with private programs

Veterans who qualify for the Auto Allowance grant should pursue it first — $25,162 toward a new vehicle plus paid-for adaptive equipment is incomparably more valuable than a refurbished donation. Veterans who do not qualify for the grant (no service-connected loss of limb function or vision) should:

• Use Beneficiary Travel for medical trips.
• Use VTS or DAV transport for routine VA appointments.
• Apply to private vehicle-donation programs for general personal and employment transportation.